IT Support: IT User Security Skills Level 2 - CPD Approved
4 in 1 Security & Networking Bundle | 70 Hours Duration | Lifetime Access | CPD Certified & Free PDF CPD Cert. |
Janets
Summary
- CPD Certificate of Completion - Free
- Hard Copy Certificate of Completion - £15.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
IT support skills require strong problem-solving abilities to diagnose and resolve technical issues efficiently. Effective communication skills are crucial for interacting with users and providing clear instructions and explanations. A solid foundation in troubleshooting hardware, software, and network problems is essential for providing effective technical assistance.
This IT Support: IT Security Skills - CPD Approved Course is combined with in total of 4 courses.
- Course 01: Essential IT Skills
- Course 02: Diploma in IT Security (Malware)
- Course 03: Level 5 Diploma in IT - Networking
- Course 04: IT Professional 2.0 Take Your Career To The Next Level
The IT Support: IT Security Skills - CPD Approved course is produced by tech geeks with interactive video lessons. So, fasten your seatbelt and be a competent IT user. Enrol now!
Learning Outcomes
Upon successful completion of the IT Support: IT Security Skills - CPD Approved course, you will be able to -
- Understand the vital role of IT in business, health & education
- Develop all the professional skills required for a career in IT
- Identify the different types of computer systems and networks
- Develop a thorough understanding of IT security
- Boost your confidence to become successful in almost every sector
CPD
Course media
Description
The course is delivered through Janets’ online learning platform. The Studying IT User Skills Level 2 (CPD Approved) has no formal teaching deadlines, meaning you are free to complete the course at your own pace.
Course Modules
### Essential IT Skills
- Module 01: Introduction: A Transforming Technology
- Module 02: Importance of Information Technology
- Module 03: Communication and Network
- Module 04: Future Skills Required in Information Technology
- Module 05: Technology as a Foundation Skill Area
- Module 06: Word Processing Software
- Module 07: Presentation Software
- Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets)
- Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit)
- Module 10: Storing Database
- Module 11: Information Technology Project Management
### Diploma In IT Security (Malware)
- Computer Fundamentals
- Basic Computer Terms
- Advanced Terms
- Networking Basics
- Basic Internet Concepts
- Internet Security
- Computers In The Workplace
- Tele-Commuting
- The Electronic World
- Ergonomics
- Safety And The Environment
- Being Proactive
- Identifying Yourself
- Protecting Your Data
- Understanding Malware
- Protecting Against Malware
- Malware Protection
- Why You Need To Worry About “Malware”
- Viruses
- Spyware/Adware
- Safety & Security At The Browser Level
- Spyware Can Destroy
- How Does Spyware Spread?
- How To Remove Spyware
- Anti Spyware Program
- The Anti Anti-Spyware Programs
- Research And Learn More
- Choosing The Best Anti Spyware Tool
- Computer Security And Spyware
- The Programs To Avoid
- Is It Legal?
- Checklist Of Protection
- Glossary Of Terms
### Level 5 Diploma in IT - Networking
- Software
- Hardware
- Security
- Networking
- Basic IT Literacy
### IT Professional 2.0 Take Your Career To The Next Level
- Introduction
- Key # 1: Mindset
- Key # 2: Soft Skills
- Key # 3: Hard Skills
- Conclusion and Action Plan
Method of Assessment
To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.
After successfully passing the course exam, you will be able to apply for a certificate as proof of your expertise.
Who is this course for?
Overall, this course is suitable for anyone with a passion for IT support and a desire to acquire or enhance the necessary skills to succeed in the field.
- Aspiring IT
- Entry-level IT support technicians
- Help desk personnel
- Small business owners and entrepreneurs
- IT enthusiasts and self-learners
Requirements
No prior qualifications are needed for Learners to enrol on this Basic It course.
Career path
Becoming proficient in IT improves your chance of success in virtually every job field out there.
- Support Officer
- Support Technician
- Engineer
- Technician
The average salary for these jobs in the United Kingdom is £29,132 per year or £14.11 per hour.
Questions and answers
What's the actual duration of the essential it skills course?
Answer:Hi Tozawa, Good morning. The approximate 'Essential IT Skills' course duration is 03 hours if you want to finish at one go. However, you will get one-year access to the course upon purchasing. Therefore, you can complete it anytime within a year. Stay Safe.
This was helpful.What's the assessment method of this essential IT skills course?
Answer:Hi Huda, Good morning. There will be only two exams after completing the 'Essential IT Skills' course. A mock and a final exam. Both will be in MCQ based. Stay Safe.
This was helpful.How soon can I finish this essential it skills training?
Answer:Hi Andaj, Good morning. The approximate 'Essential IT Skills' course duration is 03 hours if you want to finish at one go. However, you will get one-year access to the course upon purchasing. Therefore, you can complete it anytime within a year. Stay Safe.
This was helpful.
Certificates
CPD Certificate of Completion
Digital certificate - Included
Hard Copy Certificate of Completion
Hard copy certificate - £15.99
A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.
For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
